Cloud hosting / Practical guide

My website is down: what should I check?

Narrow down the issue before requesting help.

Steps

1. Record the exact URL, time and error. Try another network to separate a local problem from a website incident.
2. Check domain expiry, DNS resolution and available disk space if you have panel access. Review logs without exposing personal data.
3. If the issue follows a change, identify that change. Include reproduction steps and checks already performed in your request.

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